How we are handling COVID-19 in our store

We are here for you by way of Phone, Email, and In-Store. Here is how we are making our store safe to visit…

Protective Masks

All of our staff will be wearing protective masks at all times while inside your vehicle, and in our store.

Cleaning Customer Vehicles

We’re cleaning all customer vehicles, including the driver seat, gear shift, steering wheel, and floor coverings.

Cleaning the Store

We are regularly sanitizing and disinfecting all common areas, high touch points, sales counters, and product displays.

Curbside and No-Contact Drop-off and Pick-up Options

We’ll have a key drop box and can take credit card over the phone when it’s time for your appointment.

Call or Email us

We encourage you to call us 781-551-9700 or email us at

Video Conferencing

If you prefer all contact before your appointment to be virtual, ask our Sales Associates about FaceTime or Zoom video consultations.

Restrooms and Waiting Areas Closed

Our customer waiting areas will be closed until further notice. We’re asking everyone with an appointment to drop their vehicle off with us for the day and make arrangements for transportation.

Social Distancing

We’ll be practicing social distancing by carefully monitoring our schedule and limiting the number of people (staff included) inside our store and garage.

Employee Wellness Checks

We’re following our local government safety protocols for illness in our workplace, with most office staff working remotely. In addition, we’re not allowing any employee with any signs of illness to work at Osprey/Boston Truck and Van, and we are checking on our employees for symptoms on a daily basis.

Your Trust is Important!

We know how important it is for customers to feel safe, and you have our commitment of doing all we can to ensure safety in your shopping experience and with your serviced vehicles.